ESEM believes in giving best product and also maintain strong warranty terms as well which vary product to product. More detail available @ respective branch level.

Physical Damage or Burnt cases are the one, which usually occurs due to human errors and thus voids the situation of giving warranty. But still, issue to be highlighted with us and we’ll try and arrange the solution, if possible.

To help customer feel the product and our channel partner understand the same as well, ESEM is involve in arranging live demos @ customer site under certain condition. Demo site, need to be within 30 kms radius of company branch location. To call for demo, kindly communicate at respective branch level.

We’ve trained and professional technical advisors @ various locations and under their guidance accomplish the task of after sales support. Also, apart from our branch cities, we’ve dedicated partners associated with us in other cities who can help in installation support as well.

CAMETRON is one of the leading brands and consider as the best solution provider when someone demands for security solution. CAMETRON under its brand name is having range of CCTV Cameras, Gate Barriers, Video Door Phones, Access Control, Biometric solutions under one roof.

Yes, product training is available @ across location and can be arranged by means of having time slot arrange as per availability of technical advisor @ respective location.

As on date, products are available through dedicated channel partners only. But, roadmap is designed to have products available online through various online portals.

If distribution product, then product is available @ ESEM base / branch location. But, against solution, if required, products can be delivered @ installation site at an extra cost and against certain terms & conditions.